A little preparation makes appointments far more productive. Before you book, a few simple questions help you arrive at the right specialist, ready to make the most of your time.
Booking the right care starts with understanding what you actually need. The questions below take five minutes and save you from a wasted visit - or a referral you could have skipped.
1. What problem am I trying to solve?
Write down your main symptom, when it started, and what makes it better or worse. A clear, short summary helps reception route you to the right clinician the first time.
2. Do I need a specialist, or a GP first?
Many concerns are best assessed by a general consultation, which can then refer you on if needed. If you’re unsure, a short video consultation is a low-friction way to find out.
The best appointment is the one you didn’t have to repeat. Five minutes of preparation is worth an hour in the waiting room.
3. Is my insurance accepted?
Check your cover before you book so there are no surprises at reception. Our team can verify most plans upfront - just ask when you request your appointment.
4. In clinic or by video?
Follow-ups, results and prescription reviews are often perfect for telehealth. New physical symptoms usually need an in-person assessment.
5. What should I bring?
Bring a list of current medications, any recent test results, and a note of your questions. It keeps the consultation focused on what matters to you.